Privacy
We keep this simple and collect as little as we can.
Who we are
Spoken Massage is operated by Voll Studios Ltd (company no. [CONFIRM], [CONFIRM registered address]), the data controller for the information described here. Email hello@spokenmassage.com with any privacy question.
What we store
- Your email address, so we can send your downloads and, if you ask, launch news.
- What you bought, so you can re-download it later.
- Basic technical details (such as your browser and approximate request origin) to prevent abuse.
Payments
Card payments are handled by Stripe. We never see or store your card details.
Who processes your data for us
We use a small number of trusted providers to run the store, and share only what each needs:
- Stripe — payment processing.
- Resend — sending your download and account emails.
- Supabase — the database that stores your email, orders, and download entitlements.
- Vercel — hosting the website.
Some of these providers process data outside the UK/EU. Where they do, that transfer is covered by appropriate safeguards (such as the UK International Data Transfer Agreement or EU Standard Contractual Clauses).
How long we keep it
We keep your purchase and download records for as long as you may need to re-download, and to meet our tax and accounting obligations (typically [CONFIRM] years). Marketing sign-ups are kept until you unsubscribe.
Transactional emails (your downloads) are sent via Resend. Marketing emails are opt-in only, and every one has an unsubscribe link.
Your rights
You can ask us what we hold about you, correct it, or have it deleted. Email hello@spokenmassage.com and we will take care of it. If you are unhappy with how we handle your data, you can also complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk.
We do not sell your data.